Returns & Exchanges

The Boeing Store is committed to your satisfaction and offers a 30-day return policy for most merchandise in its original, unused condition. We strive to ensure every aviation enthusiast is delighted with their purchase by providing a streamlined exchange and refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the merchandise in its original packaging, ensuring all tags and labels are attached to maintain eligibility for a refund.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided by our portal and attach it to the outside of your package, then drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects and processes your returned items, a refund will be issued to your original payment method or your exchange will be shipped within 7-10 business days.